Social Media Boosts Word Of Mouth

Social media is about engaging with your customers, having conversations, and "bigger ears than mouth"!

Social Media is changing the way consumers research and plan their restaurant selection. The trust associated with peer reviews combined with the scope and speed at which opinions and recommendations are distributed across the internet mean that Social Media is probably THE most important emerging marketing channel for restaurants today.

Facebook now provides a valuable platform for restaurants to communicate and engage with customers. The ability to fully customise business Facebook Pages with branding and booking engines delivers an attractive channel that can lead to direct conversions (turning Facebook "fans" into diners in your restaurant).

Online review sites such as TripAdvisor must be closely managed and monitored. Negative reviews can cause considerable damage and need an immediate response. Other Social Media networks such as Twitter, YouTube, Flickr, Pinterest and FourSquare are also important elements of the internet marketing mix and should all be utilised by an online savvy restaurant.

We can help your restaurant succeed with Social Media:

• Plan Social Media and interactive marketing campaigns
• Grow sign-ups, follows, friends and networks
• Set up, design & build customised Facebook Pages and Tabs
• Set up and manage Twitter accounts
• Produce YouTube videos and set up YouTube Channels,
• Set up and manage Flickr, Pinterest and Foursquare pages
• Create a content strategy, manage and integrate blogs
• Integrate Social Media channels with your website with live feeds and connection buttons for Twitter, Facebook and other feeds.
• Online reputation management & sentiment analysis

Restaurant Social Media Checklist:

Do you have a branded, customised Facebook Page?

Do you use Twitter, Foursquare, Flickr, Pinterest and/or YouTube?

Do your YouTube videos integrate with your website?

Do your Social Media feeds such as Twitter and Facebook display on your website?

Do you have a blog that you update regularly?

Do you have a strategy for building followers, friends & networks?

Does the personality of your restaurant shine through in your online marketing and social media?

If you answer "No" to any of these questions call or email us to see how we can help. If this all this sounds a bit confusing don't worry, simply complete the form below and we'll run your current website through our checklist process and send you the results: